phones sigh

i wotever, sounds like your calls are actually going through voicemail. Take alook at the following and try the disable codes on your phone.

Here’s how it’s done:

To enable voicemail:
*61*101**30# Divert to 101 when unanswered after 30 seconds
*62*101# Divert to 101 when unreachable
*67*101# Divert to 101 when busy
*21*101# Divert all calls to 101

To disable voicemail:
#61# Cancel divert when unanswered
#62# Cancel divert when unreachable
#67# Cancel divert when busy
#002# Cancel all diverts

I spent many hours searching for this last night. This thread was the #1 result in Google searches for “Telstra Call Forward codes”, and many of the pages on the Telstra site which deal with call forwarding didn’t show up on Google until the 6th or 7th page. So I thought it would be best to post the actual forward codes in this thread to help anyone else in the future.

To summarize:

Turn on Call Forward: **code*(phone number to forward calls to, including area code)*10#
Turn off call Forward: ##code**10#
Check if forwarding is on: *#code#

Where: “code” is:
21 for “All calls”
61 for “No answer”
62 for “Unreachable”, ie “out of coverage”
67 for “Busy”

Specifically for “no answer”, you can set the duration your phone rings before it diverts using the the following:
**61*(phone number to forward calls to, including area code)**(number of seconds)#

This was compiled from the following Telstra pages (though I will point out that none of the pages mention the “unreachable” diversion – this oversight should be corrected):

https://go.telstra.com.au/helpandsupport/-/turn-call-forward-on
https://go.telstra.com.au/helpandsupport/-/turn-call-forward-off-on-your-mobile
https://go.telstra.com.au/helpandsupport/-/check-if-call-forward-is-turned-on-or-off-on-your-mobile

https://go.telstra.com.au/helpandsupport/-/change-ring-time-before-calls-divert-to-messagebank-on-yo…

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angech

harry@asoliduniverse.com

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